What are the delivery charges?

For a limited period and as a special offer, delivery charges are waived by us. Deliveries across India (locations serviceable by our trusted courier partners), are free as an ongoing promotion. We shall reserve the right to amend this policy as we deem fit and at our discretion.

Why does the delivery date not correspond to the delivery timeline of X-Y business days?

It is possible that our courier partners have a holiday between the day you placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners do not work on Sundays and this is tried to be factored into the delivery dates.

What is the estimated delivery time?

We generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.

Estimated delivery time depends on the following factors:

• Product’s availability.
• The destination to which you want the order shipped to.

Are there any hidden costs (sales tax, octroi etc)?

There are NO hidden charges when you make a purchase on brry.in. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.

Delivery charges are not hidden, charges and are charged (if at all) extra depending on our shipping policy.

Why does the estimated delivery time vary?

You have probably noticed varying estimated delivery times for different products you are interested in, or when you need shipping at different locations. Delivery times are influenced by the product ordered, your shipping destination and the courier partner’s time-to-deliver in your location.

Please enter your default pin code on the product page (you don’t have to enter it every single time) to know more accurate delivery times on the product page itself.

Product does not/cannot ship to my area. Why?

Please enter your pincode on the product page (you don’t have to enter it every single time) to know whether the product can be delivered to your location.

If you haven’t provided your pincode until the checkout stage, the pincode in your shipping address will be used to check for serviceability.

Whether your location can be serviced or not depends on

• Whether our courier partner ships to your location
• Legal restrictions, if any, in shipping particular products to your location
• The availability of reliable courier partners in your location

At times we do not ship to certain locations. This is entirely at our discretion.

I need to return an item, how do I arrange for a pick-up?

Please refer to the Return policy and Cancellation in our Terms and Conditions on The Brry Co official website.

What do the different tags like “In Stock”, “Available” mean?

‘In Stock’

For items listed as “In Stock”, we will mention the delivery time based on your location pincode (usually 2-3 business days, 4-5 business days or 4-6 business days in areas where standard courier service is available).

‘Available’

We might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location.

‘Preorder’ or ‘Forthcoming’

Such items are expected to be released soon and can be pre-booked for you. The item will be shipped to you on the day of it’s official release launch and will reach you in 2 to 6 business days. The Preorder duration varies from item to item. Once known, release time and date is mentioned.

‘Out of Stock’

Currently, the item is not available for sale. Use the ‘Notify Me’ or Subscribe feature to know once it is available for purchase.

‘Back In Stock Soon’

The item is popular and is sold out. You can however ‘book’ an order for the product and it will be shipped according to the timelines mentioned us.

‘Temporarily Unavailable’

The product is currently out of stock and is not available for purchase. The product could to be in stock soon. Use the ‘Notify Me’ feature to know when it is available for purchase.

‘Permanently Discontinued’

This product is no longer available because it is obsolete and/or its production has been discontinued.

Does The Brry Co deliver internationally?

As of now, The Brry Co doesn’t deliver items internationally.

You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and 21 other countries, but please ensure the delivery address is in India.